Complaints

At Decorazzi, we strive to provide the best possible service. However, if something does not meet your expectations, we want to hear from you. Whether your complaint is about a product or our service, we are here to help find a suitable solution together.

How can you submit a complaint?
You can submit your complaint via our contact form on this page. Please include your name, order number, and a clear description of your complaint.

When will you receive a response?
We take every complaint seriously and aim to respond as quickly as possible. You will receive a detailed response within 14 days of submitting your complaint.

We appreciate your feedback and will do our best to assist you!